A recent survey shows that email is becoming the preferred communications tool in the business community, with many users preferring it over telephone communication. Take a look at the survey results summary to see why.
This issue is becoming an important one for lawyers, because as business embraces email more, business professionals will inevitably expect email communication to be a regular part of communicating with counsel, and therein lies issue one. Lawyers have additional considerations like client confidentiality, when using email as a communications tool. Obviously,